Before you click on our Request a Quote link, review the information below, it will help make for a successful bus trip.

1. Decide where you wish to travel, and when you plan to depart and return. Also, get a basic idea of what you would like to do and if you will need assistance with securing overnight accommodations, your group’s itinerary and any other special arrangements. The more information you can provide us with – the better we will be able to help you plan a successful trip.
2. Complete the Samson Tours Charter Request Form on this page. You can also call Samson Tours office directly at 404-768-8687, and receive a charter quote over the telephone.
3. Make sure you know where the charter will originate (departure point), where you are going (destination point), any waypoints in between you wish to stop, number of passengers that will be traveling, and any activities that you plan to do along the way and/or at your destination point.
4. Once you determine exactly where you want to go and how many people will be traveling, you’ll next need to determine the exact dates and times you want to leave and return.  Booking a bus is no different than booking a ticket on an airplane.
5. When the decision is made to use Samson Tours, make sure to have the proposed services presented to you in writing. This is called a charter order or contract. It should contain specifics like the departure date, type and size of vehicle, the itineraries and the total charges. When you receive the contract, make sure to review it carefully and provide us with any needed additional information. Then sign the contract and return it promptly with a deposit.
6. While on your trip remember that the driver has Federal rules and regulations that they must follow regarding hours of service and miles driven. Keep Samson informed of any changes before departure of the trip, and be sure to clear all changes while on your trip with the driver to insure that they can legally follow your change requests. The motor coach driver must plan their breaks so they are well rested and alert throughout the trip.
7. The group leader’s responsibility is to see that your group remains quiet and orderly and that they do not damage the vehicle or any equipment installed in the vehicle. Passengers are not allowed to sit on the arm rests, stand in seats or lean backward over a seat as they may injure themselves. The motor coach should be kept clean and neat. This is the groups’ responsibility, not the driver’s.
8. The group leader should check the motor coach for cleanliness, damage when returning home. Any forgotten items will be left with Lost and Found at Samson’s office.
9. The group leader should follow up with Samson Tours and let them know how their trip went. If you had any problems during your trip, discuss them with the Samson Tours charter representative immediately upon you return. This is the only way the company can correct a negative situation.

These are the terms and conditions governing sales by Samson Tours, Inc. (“Samson”). Placing a work order for service constitutes acceptance of these conditions of sale. No addition to, waiver of, or modification of these Terms and Conditions, nor anything stated on the Customer’s Work Order Invoice shall be binding on Samson unless expressly agreed to in writing by Samson, such writing states that it supersedes these Terms and Conditions in that regard, and the specific provision has been initialed as “accepted” by Samson. Any proposal for additional or different terms or any attempt by Customer to vary any of the terms of this document is rejected, but such proposal shall not operate as a rejection of this document unless there is variation in the description of the service, date, price, or duration.  1. Quotations All quotations are valid for 30 days from date of issue unless otherwise stated in writing and are subject to the availability of fleet at the time of order. Quotations are subject to change based upon actual trip itinerary. Overnight booking quotations do not include driver's hotel room (Customer must pay for driver’s Holiday Inn style or similar accommodations which have capacity for bus parking), parking fees, tolls, or gratuity unless otherwise stated on the quotation.  2. Payments a. The total charge is based on information given at the time of booking and may vary according to actual duration of trip or mileage. The group may be billed for over-time charges if the group returns after the release time on the order. b. Charges begin and end when vehicles depart and return to the garage. c. The $250.00 per bus or other transportation vehicle per day non-refundable deposit is due at the time of booking. The balance is due three weeks prior to departure date (unless payment terms stated on confirmation/invoice say otherwise). Exception: Government customers and military trips need to have purchase order placed three weeks prior to departure date. d. Samson accepts cash, check, ACH, wire, and credit card (There is a 3% fee for Visa, MasterCard, Discover, and American Express). e. The Customer is responsible for and agrees to pay all collection costs, court costs, and legal fees incurred to collect delinquent balances. Outstanding balances are subject to 1.5% interest per month.  3. Cancellations Trips must be canceled 30 days in advance. There are no refunds for any trip canceled with less than 30 days’ notice. All revisions to your order must be completed more than 72 hours prior to departure. No changes after that time are permitted. Samson is not responsible for cancellations or delays caused by traffic, road conditions, weather, or other causes which it has no control over.  4. Personal Property All baggage and other personal property are handled at the passenger's own risk. Please check with Samson to confirm the baggage capacity in the chartered bus or other transportation vehicle. Samson Tours, Inc is not responsible for lost, stolen, or damaged property.  5. Right of Substitution Samson Tours, Inc. reserves the right to substitute equipment if in Samson’s sole discretion a substitution is necessary. Samson Tours, Inc. will substitute SUV, VAN, MINIBUS, MINI COACH, COACH, OR SCHOOL BUS with enough seats to accommodate the group’s total passenger count.  6. Time a. Arrivals and Departures are estimated. Please build at least 15 minutes for traffic variances into your itinerary. b. Samson Tours, Inc. arrivals or departures within 15 minutes of contracted time are not considered late. c. It is the Customer’s responsibility to select a pick-up time that will allow enough travel time contemplating different factors. Samson will not be responsible for late arrivals due to Customer’s poor planning.  7. Unavoidable Delay or Non-performance Samson Tours, Inc. shall not be liable for loss of time or failure to perform services under a contract due to mechanical problems, weather conditions (including hurricanes, tornadoes, earthquakes, floods, snow and/or ice storms, or wildfires), epidemics, traffic congestion, or other conditions wholly beyond Samson’s control. Samson will make reasonable attempts to minimize the delays and/or make alternate arrangements to enable travel to your destination.  8. Insurance a. Liability Coverage Insurance: Samson shall carry and keep in force comprehensive general liability insurance covering the use, maintenance, and operation of its fleet in amounts not less than $ 5 million in liability coverage insurance. Upon request and receipt of booking deposit, Samson shall present Certificate of Insurance to Customer. b. Trip Insurance: Samson is responsible for general liability coverage insurance (see Section 8(a) above). General liability coverage insurance is for what is stated above. Samson strongly recommends that each Customer purchase trip insurance. If you do not wish to purchase trip insurance, please let your Sales Associate know. Please note: Samson is not responsible for late arrivals or missed events. If Customer declines trip insurance, he/she waives any claim against Samson for claims trip insurance would cover.  9. Limitation of Damages Customer waives any claim for consequential damages against Samson arising out of or related to Samson’s services. Notwithstanding anything to the contrary in this agreement, under no circumstances will Samson’s trip liability exceed the price of transportation services.  10. Amenities Samson Tours, Inc may offer, upon request, TV, DVD, PA, power plugs, WiFi, seatbelts, wheel-chair lift, air-conditioning, and bathroom for free on equipped vehicles. If any are not operable during the service, no money will be refunded/credited. If any of the aforementioned items are provided at an extra fee that will be refunded if they are not available.  11. Safety in Riding a. Customer agrees to inform all members of their group of group’s obligation to follow the driver’s instruction.Passengers must obey driver at all times. b. All passengers must remain seated while vehicle is in motion. c. Passengers should not distract driver from driving.  12. Right to Refuse Transport Samson reserves the right to refuse to transport or to remove any passenger from any transportation vehicle at any point should the driver determine in his/her sole discretion that allowing such passenger on board would potentially endanger the safety of the driver, other passengers, the public, or Samsons equipment. In addition to, and not in limitation of the foregoing, Samson reserves the right to refuse transport or to remove any passenger from any transportation vehicle at any point for the following reasons: a. to comply with any government regulation or directive; b. to help protect against weather or other conditions outside of Samson’s control; c. if passenger does not have government required travel documents to enter country (for travel across international boundaries); and d. to help protect the safety of other passengers and the driver i. when passenger demonstrates disorderly, offensive, abusive, illegal, or violent behavior; ii. when a passenger is visibly intoxicated or otherwise incapacitated; iii. when passenger fails to comply with driver’s instructions or interferes with the driver’s duties; iv. when passenger has dangerous or deadly weapons; or v. when passenger demonstrates symptoms of a communicable disease or infection reasonably believed to pose a threat. In the event the driver exercises discretion and either refuses to allow a passenger to board or asks them to get off the transportation vehicle for one of the reasons stated above, no refund will be issued to the Customer. If Samson incurs additional time as a result of refusing to transport a passenger or asking passenger to disembark, Customer will be charged for the additional time.  13. Indemnification To the maximum extent allowed by law, Customer shall defend and indemnify Samson and its employees and agents against all sums, costs, and all liabilities, losses, obligations, suits, actions, damages, penalties, fines, interest and other expenses (including investigation expenses and attorneys’ fees) that Samson may incur or be obligated to pay as a result of (a) Customer’s negligence, (b) Customer’s violation or alleged violation of any federal, state, county or local law or regulation, and (c) Customer’s breach of contract.  14. Choice of Law All orders shall be construed, and the rights of the parties interpreted in accordance with the laws of the state of Georgia without regard for conflicts thereof. The parties agree that any dispute arising under this order shall be brought in the Superior Court of Fulton County, State of Georgia.  15. Severability In case any provisions is, for any reason, held to be invalid, illegal or unenforceable in any respect in any jurisdiction, such invalidity, illegality and unenforceability will not affect any other provision or any other jurisdiction, but the Terms and Conditions will be changed and interpreted in any jurisdiction as if such invalid, illegal or unenforceable provision had never been a part of the Terms and Conditions so that Terms and Conditions will be valid, legal, and enforceable to the maximum extent permitted in relevant jurisdiction.  16. Changes to Terms and Conditions These Terms and Conditions may be modified or amended at any time. Amendments will be effective once updated Terms and Conditions are posted online. These Terms and Conditions may not be changed or contradicted by any alleged oral agreement with any representative of a Samson Tours, Inc. or otherwise.